Frequently Asked Questions
The things you need to know
1. How much do they cost to hire?
This depends on the size of your event and therefore which loo unit(s) you need. It also depends on how far your venue is from our depots and whether your event is to be held at a peak time of year. Please contact us for a quotation specific to your event.
2. What facilities do I need to provide at the venue?
Water:
The luxury loos that we supply are fully self contained. They come with their own fresh water tank. For events of an extended duration this may require topping up with an on site supply, or via our service unit. However, under normal usage no water will be required.
Electric:
The loos require a 13 amp electricity supply (one for each trailer unit). Nothing else should be allowed to run of the same socket for the duration of your event. If you do not have access to mains electricity on site we can advise on the provision of a suitable generator.
Drainage:
As the loos are fully self-contained, there is no need for any drainage facility on site.
Access to the site:
Your intended site should be easily accessible, and as flat as possible. However, the loos are quite maneuverable and we will always do our best to site it exactly where you want it and to make up any height difference during installation. If you think that your site may cause problems then please alert us at the time of your booking enquiry and we will be able to conduct a site visit if necessary. The dimensions for the various models can be found here.
3. Do the loos need servicing during my event?
For a typical event such as a wedding or private party that lasts for no more than 12 hours, the loos will not require any servicing. However, if your event occurs over several days or you are hosting an event with very large numbers of guests then servicing on site may be necessary. This can be discussed at the time of your enquiry.
4. Can you provide an attendant service?
Yes, we can provide one or more attendants depending on the size of your event. Our attendants are smartly dressed and have a good technical knowledge in the unlikely event that problems arise on site. Their main duty is usually to keep the facilities in pristine condition throughout the event.
5. How will the loos arrive on site?
The loos are trailer units, similar to large caravans. They are delivered and collected using a 4x4 vehicle.
6. When will the loos arrive on site?
Your delivery and installation time can be discussed at the time of your booking. Usually the loos will arrive one or two days prior to your event at an agreed time. If you require delivery further in advance this should be stated during the booking process.
7. Can the loos be integrated into the marquee?
Yes, it is quite common for us to provide facilities that are built into your marquee. The marquee company will be responsible for the structure surrounding the loos and you should discuss your requirements with them. Please note that in these situations delivery of the loos should be timed to coincide with the erection of the marquee.
8. How do wheelchair users gain access to the facilities?
Only our Special needs facility is suitable for use by wheelchair users. Please state at the time of your enquiry whether these facilities will be required.
9. Will it smell?
The facilities contain automatic air fresheners and a sweet smelling chemical is used in the loos themselves. Providing the loos are not used in excess of their stated capacity (see range), then there should be no unpleasant smell at all.
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